Prende is an assistant you call, text, or talk to in the iPhone app, provided by Prende AI LLC ("Prende", "we"). This page says what she keeps, why, and how to remove it. Questions: hello@prende.ai.

What we keep

• Your mobile number and name. Your number is how you sign in and how she reaches you.
• What you say to her and what she answers, as text. Calls and the app's line are turned into text as you speak. We do not keep recordings of your voice.
• Things you ask her to remember, and reminders, tasks and their results.
• Your contacts, only if you turn on "Share contacts" in the app: names, phone numbers and email addresses, so you can say "call Priya". Turning it off removes them.
• Your location, only when you ask for something that needs it (directions, "remind me when I get there") and only if you allow it in the app. It is used for that request and not kept as a history.
• Your phone's notification address, so she can tell you when something is done.
• The link to your own Claude account, if you connect one. It is stored encrypted. Work that needs your email, calendar or files runs inside your Claude account, under your sign-in there. Prende receives the result of that work, not your passwords and not your mailbox.

What the app's microphone does

The microphone is on only while the line is open, and iOS shows the orange indicator the whole time. In listening mode she hears the room so she can notice her name, and answers only when you speak to her. Closing the line turns the microphone off.

Who helps us run it

We use other companies to carry calls and texts, turn speech into text and back, think, and store data. They receive only what they need for that job:

• Anthropic (Claude) for understanding and answering
• Deepgram for speech to text, ElevenLabs for her voice
• LiveKit for the app's live audio line
• Twilio and Sendblue for phone calls and messages
• Convex, Fly.io and Vercel for storage and hosting
• Apple for notifications

We do not sell your information, we do not show ads, and we do not use what you say to train our own models.

Text messages

We use your mobile number to send the texts and calls described in our terms: sign-in codes, her replies, reminders and results. We do not sell, rent or share your mobile number or your consent to receive texts with third parties or affiliates for their marketing or promotional purposes. Your number is passed only to the phone and messaging providers that deliver the messages (Twilio and Sendblue) and the carriers. Message frequency varies; message and data rates may apply. Reply STOP to stop texts, HELP for help.

Other people

When you ask her to call a business or a person for you, she tells them she is an assistant calling on your behalf. If you connect with another Prende user, the two assistants can pass messages you ask them to pass. Nothing else is shared between you.

Deleting

You can delete your account at any time: in the app under Settings, or at prende.ai/app under Claude → Your account. This removes your conversations, what she remembers, your contacts, your linked Claude accounts and your connections. It cannot be undone. You can also ask her to forget a single thing.

Children

Prende is not for children under 13, and we do not knowingly keep information from them.

Changes

If this page changes in a way that matters, we will tell you by text before it takes effect.